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Bad Agent Story |
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Hi Edith, My husband and I are selling our house. We thought we would go with a well-known company. The office assigned us a real estate agent.
She was very nice and excited about our house. We had people coming to see it on a regular basis, so we thought. In fact she told us we had a serious buyer only after a week and a half! We began to realize that we were not receiving the things she had promised to us, like a for sale sign and copies of our listing contract. But we had these very interested buyers so we were trying to be patient. Soon we found ourselves signing a contract created by the agent of the “serious buyers.” It looked great, everything we wanted, so we were very excited.
Shortly after that, she started to dodge our phone calls. We couldn’t even get a copy of the contract. We contacted the office and spoke to her boss. He seemed very concerned and she then faxed us a copy of the signed contract.
This is where the story goes downhill very fast. She promised the buyers were happy and planned to close around August 11th. She even claimed to have a commitment letter.
Then the lies began to unfold. Come to find out, the buyers do not exist, the real estate agent for the buyers does not exist, the deposit from the buyers does not exist, she even lied about having a commitment letter. In the mean time, we thought our house was sold and had moved. Now we are paying two of everything until our house is really sold. We sat down with her managing broker and his only response is “Well we will sell your house for free.” How can we trust that he will do a good job? He is not out a thing while we are out thousands until our house sells.
We have a returned letter we sent to the buyers that came back “no such name, no such address.” We are uncovering more lies everyday; in fact we discovered her license expired last year. Her boss just said oh yeah, I discovered that when I fired her - oh well she doesn't work for me anymore. Then we found out that she was also taking advantage of the nice people mowing our lawn! She hasn't paid them in weeks and was giving them false information about a house they were going to buy from her! The lies just keep coming.
Spread the word - do not trust that company and do not work with her. |
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What a weird experience! It’s hard to see what the agent had to gain from all that. Let’s assume she’s sick.
I’m not printing the name of that franchise because it is a good one, well-respected. It does sound as if they could have a more efficient manager in that office, though. He bears responsibility for monitoring that agent’s license status, and is required by the state to furnish close personal supervision of her activities.
I’d suggest writing an account of your experience to the national headquarters of that real estate franchise company, and also to the state agency that handles real estate licenses. Talk with your own lawyer about whether you can reasonably look for reimbursement for your extra expenses from the real estate company, either that office or the franchise itself.
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Edith
Originally published on October 6, 2006 |
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