Expert, localized Los Angeles answers provided by Heather Roy

Ask Heather about: Mortgages, Finance, Taxes or Home Selling?
  

Mortgage Payment Lost

  After refinancing w/ Company B and paying 1st mortgage payment in 12/07, Company B sold my loan back to previous Home lenders (Company A) the same month, but did not forward 1st mortgage payment to Company A; therefore putting me one month behind (which I was completely unaware of until now 7/07)! My credit is screwed now because of it! What do I do?
 
 

First of course you phone your mortgage lender to see if anyone will work with you on straightening the thing out.  Then you go to the library and ask a librarian's help in getting two addresses -- the president of the company servicing your mortgage, and the agency that supervises mortgages in your state. 

Then you write a short letter describing the problem (you summarized it nicely in your note to me) and send it to the company president, including a notation that a copy is going to the state.  Attach copies of cancelled checks.

Then let me know what happens -- I'm interested.  Good luck.

 

    Edith
Originally published on July 10, 2007
 
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