Expert, localized Los Angeles answers provided by Heather Roy

Ask Heather about: Mortgages, Finance, Taxes or Home Selling?
  

Who is Responsible

  My home is listed and another selling sales agent showed my home.....in the process, they tracked dirt/grease throughout my new living room/family room carpet....The realtor admitted it was her client, however neither lister or selling agent want to be accountable. Who is?
 
  I'm sorry to hear that the agent who brought that client in won't take responsibility for cleaning the carpet.  I think he or she should.   You can certainly call the managing broker in that company and lodge a complaint.  I'm sorry your own agent won't get involved.  You may want to call the supervisor in that firm also.  Let me know what they say; I'm interested.
    Edith
Originally published on August 6, 2007
 
    Back to Summary